‼️ HUMAN FACTORS & BEHAVIOUR ‼️
1. What are Human Factors?
Human factors are the conditions, influences, and characteristics that affect how people behave at work.
👉 They directly impact:
Safety
Productivity
Decision-making
2. Three Main Areas of Human Factors
A. Job Factors (Work Design)
Workload (too much / too little)
Time pressure
Complexity of task
Availability of tools & equipment
✔ Positive Influence:
Clear procedures → Safe behaviour
Proper tools → Efficient work
❌ Negative Influence:
High workload → Mistakes
Poor design → Unsafe shortcuts
B. Individual Factors (Personal)
Skills & competence
Attitude & motivation
Fatigue & stress
Health condition
✔ Positive Influence:
Trained worker → Safe decisions
Good attitude → Compliance with rules
❌ Negative Influence:
Fatigue → Reduced concentration
Overconfidence → Risk-taking
C. Organizational Factors (Management System)
Safety culture
Supervision
Communication
Training systems
✔ Positive Influence:
Strong safety culture → Safe behaviour
Good supervision → Early correction
❌ Negative Influence:
Poor communication → Misunderstanding
Weak enforcement → Rule violations
3. How Human Factors Affect Behaviour
Positive Behaviour (Safe Work)
Following procedures
Using PPE properly
Reporting hazards
Team coordination
👉 Happens when:
Work is well planned
Workers are trained
Environment is supportive
Negative Behaviour (Unsafe Acts)
Taking shortcuts
Ignoring PPE
Poor judgement
Violating procedures
👉 Happens when:
Stress or fatigue is high
Poor supervision
Lack of awareness
4. Common Human Errors
Slip → Action error (e.g., pressing wrong button)
Lapse → Memory failure
Mistake → Wrong decision
Violation → Breaking rules intentionally
5. Key Causes of Unsafe Behaviour
Time pressure
Fatigue
Poor training
Lack of supervision
Bad safety culture
Distractions
6. Control Measures (Improvement Actions)
Engineering Controls
Better equipment design
Automation
Administrative Controls
Training & competency
Clear procedures
Job rotation (reduce fatigue)
Behavioral Controls
Safety awareness
Positive reinforcement
Supervision
7. Key Training Message
👉 “Unsafe behaviour is often caused by system failures, not just worker fault.”
👉 Focus on:
Improving system
Supporting workers
Building safety culture
8. Quick Takeaway
✔ Right environment → Safe behaviour
❌ Poor conditions → Unsafe behaviour

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