TEST OF UNDERSTANDING
Section 1
This section comprises 30 multiple-choice questions. Five typical questions are included in this sample examination paper. Choose the best answer for each question. In some cases, all of the options given are correct; in which case the only answer for which points will be awarded is "all of the above".
1.1"The degree to which a set of inherent characteristics of an object fulfils requirements" is known as:
- Conformity
- Quality
- Grade
- Capability
- None of the above
1.2In accordance with ISO 9001:2015, which of the following requires documented information to be retained by the organization?
- Evidence of competence
- Internal audit results
- Management review results
- All of the above
- None of the above
1.3ISO 9001:2015 requires that the quality policy:
- Must be reviewed for continuing suitability
- Must be communicated and understood within the organization
- Must provide a framework for establishing and reviewing quality objectives
- All of the above
- None of the above
1.4Which of the following is not one of the seven Quality Management Principles?
- System Approach to Management
- Engagement of people
- Leadership
- Customer focus
- None of the above
1.5According to ISO 9001:2015, organizational knowledge shall be
- Documented and such documented information shall be maintained
- Available to everybody
- Determined to achieve conformity in products and services
- All of the above
- None of the above
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