Event Description
Organizational Maturity
In contemporary times, organizations are viewed and respected not only for their financial performance, but also for how they care for, and improve with their growth, value for each stakeholder. Modern benchmarking surveys compare companies on a host of parameters ranging from their strategy development, performance management, process management and especially stakeholder management that includes customers, people and with a growing emphasis, the society at large.
Organizations are considered mature when there is complete clarity on:
• What are the expectations and aspirations of every stakeholder?
• How relationships are nurtured for all round development?
• How diversified are results measurements and how these need to be balanced?
• How the company will able to sustain its Vision, Mission and Values in the face of adversity?
• How the organization contributes to the well being of society?
• How every risk is managed?
• Innovation is non-negotiable.
One of the true indicators of growing maturity is a strong correlation in growth in performance with increasing stability and maturity in internal systems and processes.
Maturity Assessment
While benchmarking programs are commonly deployed for evaluating comparative maturity levels across specific or varied parameters in several parts of the world, these are yet to arrive in India. Secondly BM levels are often not fully defined and are often empirical. The revised ISO 9004:2009 offers a self- assessment tool that offers standardized descriptions at each level of maturity for each parameter, developed through collective understanding of experts from around the world. The tool operates at both the strategic level as well as the detailed elements at operational levels.
Who should participate?
Senior Management & Middle Management executives across all industry verticals, involved in:
√ Strategic Planning √ Quality Management √ General Management √ Finance Management
√ Business Excellence √ Corporate Governance √ Performance Management √ CSR
Contents
The Workshop jointly organised by CII-IQ and Lloyd’s Register QA will cover the following aspects of maturity assessment through case studies, practical examples and accepted (benchmark) indices of performance:
• Management focus, leadership approach, results planning & monitoring,
• Sustained Performance, external environment, stakeholder’s expectation,
• Strategy & Policy Formulation, deployment, communication
• Resource management : Financial resources, People in the Organization, Partners and suppliers
• Infrastructure, Work environment, Knowledge, information and technology, Natural resources
• Process management ,Process responsibility and authority,
• Monitoring, Measurement, Key performance indicators, Internal audit, Self-assessment, Benchmarking, Analysis, Review
• Improvement, Innovation, Learning
Benefits
The completion of a self-assessment usually results in an action plan for improvement and/or innovation that can be used as an input to top management for planning and review.
The information gained from the self-assessment could also be used to:
• Stimulate comparisons and share learning throughout the organization (the comparisons can be between the organization's processes and, where applicable, between its different units),
• Benchmark with other organizations,
• Monitor progress of the organization over time, by conducting periodic self-assessments
• Identify and prioritize areas for improvement.
The tool offers a quick assessment for companies wanting to participate in business excellence awards.
In contemporary times, organizations are viewed and respected not only for their financial performance, but also for how they care for, and improve with their growth, value for each stakeholder. Modern benchmarking surveys compare companies on a host of parameters ranging from their strategy development, performance management, process management and especially stakeholder management that includes customers, people and with a growing emphasis, the society at large.
Organizations are considered mature when there is complete clarity on:
• What are the expectations and aspirations of every stakeholder?
• How relationships are nurtured for all round development?
• How diversified are results measurements and how these need to be balanced?
• How the company will able to sustain its Vision, Mission and Values in the face of adversity?
• How the organization contributes to the well being of society?
• How every risk is managed?
• Innovation is non-negotiable.
One of the true indicators of growing maturity is a strong correlation in growth in performance with increasing stability and maturity in internal systems and processes.
Maturity Assessment
While benchmarking programs are commonly deployed for evaluating comparative maturity levels across specific or varied parameters in several parts of the world, these are yet to arrive in India. Secondly BM levels are often not fully defined and are often empirical. The revised ISO 9004:2009 offers a self- assessment tool that offers standardized descriptions at each level of maturity for each parameter, developed through collective understanding of experts from around the world. The tool operates at both the strategic level as well as the detailed elements at operational levels.
Who should participate?
Senior Management & Middle Management executives across all industry verticals, involved in:
√ Strategic Planning √ Quality Management √ General Management √ Finance Management
√ Business Excellence √ Corporate Governance √ Performance Management √ CSR
Contents
The Workshop jointly organised by CII-IQ and Lloyd’s Register QA will cover the following aspects of maturity assessment through case studies, practical examples and accepted (benchmark) indices of performance:
• Management focus, leadership approach, results planning & monitoring,
• Sustained Performance, external environment, stakeholder’s expectation,
• Strategy & Policy Formulation, deployment, communication
• Resource management : Financial resources, People in the Organization, Partners and suppliers
• Infrastructure, Work environment, Knowledge, information and technology, Natural resources
• Process management ,Process responsibility and authority,
• Monitoring, Measurement, Key performance indicators, Internal audit, Self-assessment, Benchmarking, Analysis, Review
• Improvement, Innovation, Learning
Benefits
The completion of a self-assessment usually results in an action plan for improvement and/or innovation that can be used as an input to top management for planning and review.
The information gained from the self-assessment could also be used to:
• Stimulate comparisons and share learning throughout the organization (the comparisons can be between the organization's processes and, where applicable, between its different units),
• Benchmark with other organizations,
• Monitor progress of the organization over time, by conducting periodic self-assessments
• Identify and prioritize areas for improvement.
The tool offers a quick assessment for companies wanting to participate in business excellence awards.
Date and Venue
Start Date: Apr 04, 2013, End Date: Apr 05, 2013
Venue: Pune, , , India
Venue: Pune, , , India
Contacts
Mr Mohanish Kapur
[Executive]
Confederation of Indian Industry
CII Gurgaon Office
249-F , Sector 18
Udyog Vihar
Phase IV
Gurgaon-122015
Haryana
India
Phone : 91-124-4014060-67
Fax :91 124 4014080
Email : mohanish.kapur@cii.in
[Executive]
Confederation of Indian Industry
CII Gurgaon Office
249-F , Sector 18
Udyog Vihar
Phase IV
Gurgaon-122015
Haryana
India
Phone : 91-124-4014060-67
Fax :91 124 4014080
Email : mohanish.kapur@cii.in
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