Guidelines to Ensure Successful Planning and Implementation
A common failure in many kinds of planning is that the plan
is never really implemented. Instead, all focus is on writing
a plan document. Too often, the plan sits collecting dust on a
shelf. Therefore, most of the following guidelines help to ensure
that the planning process is carried out completely and is implemented
completely -- or, deviations from the intended plan are recognized
and managed accordingly.
Involve the Right People in the Planning Process
Going back to the reference to systems, it's critical that
all parts of the system continue to exchange feedback in order
to function effectively. This is true no matter what type of system.
When planning, get input from everyone who will responsible to
carry out parts of the plan, along with representative from groups
who will be effected by the plan. Of course, people also should
be involved in they will be responsible to review and authorize
the plan.
Write Down the Planning Information and Communicate it Widely
New managers, in particular, often forget that others don't
know what these managers know. Even if managers do communicate
their intentions and plans verbally, chances are great that others
won't completely hear or understand what the manager wants done.
Also, as plans change, it's extremely difficult to remember who
is supposed to be doing what and according to which version of
the plan. Key stakeholders (employees, management, board members,
funders, investor, customers, clients, etc.) may request copies
of various types of plans. Therefore, it's critical to write plans
down and communicate them widely. For more guidelines in this
regard, see
Goals and Objectives Should Be SMARTER
SMARTER is an acronym, that is, a word composed by joining
letters from different words in a phrase or set of words. In this
case, a SMARTER goal or objective is:
Specific:
For example, it's difficult to know what someone should be
doing if they are to pursue the goal to "work harder".
It's easier to recognize "Write a paper".
Measurable:
It's difficult to know what the scope of "Writing a paper"
really is. It's easier to appreciate that effort if the goal is
"Write a 30-page paper".
Acceptable:
If I'm to take responsibility for pursuit of a goal, the goal
should be acceptable to me. For example, I'm not likely to follow
the directions of someone telling me to write a 30-page paper
when I also have to five other papers to write. However, if you
involve me in setting the goal so I can change my other commitments
or modify the goal, I'm much more likely to accept pursuit of
the goal as well.
Realistic:
Even if I do accept responsibility to pursue a goal that is
specific and measurable, the goal won't be useful to me or others
if, for example, the goal is to "Write a 30-page paper in
the next 10 seconds".
Time frame:
It may mean more to others if I commit to a realistic goal
to "Write a 30-page paper in one week". However, it'll
mean more to others (particularly if they are planning to help
me or guide me to reach the goal) if I specify that I will write
one page a day for 30 days, rather than including the possibility
that I will write all 30 pages in last day of the 30-day period.
Extending:
The goal should stretch the performer's capabilities. For example,
I might be more interested in writing a 30-page paper if the topic
of the paper or the way that I write it will extend my capabilities.
Rewarding:
I'm more inclined to write the paper if the paper will contribute
to an effort in such a way that I might be rewarded for my effort.
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