Incident Reporting – Key Steps

 Incident Reporting – Key Steps

 1. Basic Information

 • Record date, time, exact location, persons involved, and reporting officer details.

 2. Incident Description

 • Describe what happened, where/when, who responded, and what systems/equipment were affected.

 • Example: Smoke detected at AHU panel, technicians isolated power supply.

 3. Root Cause Analysis (RCA)

 • Identify causes such as equipment failure, human error, lack of preventive maintenance, or design flaws.

 4. Impact Assessment

 • Assess damage to equipment/assets, injury/health risks, and financial implications.

 5. Corrective & Preventive Actions (CAPA)

 • Take corrective steps: area restoration, photos, logs, alarm records, screenshots, thermal scans, etc.