What is ISO 9001:2015?

ISO 9001:2015 is the standard that provides a set of standardized requirements for a quality management system, regardless of what the user organization does, its size, or whether it is in the private, or public sector. It is the only standard in the family against which organizations can be certified – although certification is not a compulsory requirement of the standard. ISO 9001 is the internationally recognized standard for the quality management of businesses. It applies to the processes that create and control the products and services an organization supplies. It prescribes systematic control of activities to ensure that the needs and expectations of customers are met. It is designed and intended to apply to virtually any product or service, made by any process anywhere in the world.

The Benefits of implementing ISO 9001:2015:

• Achieve Company policy and goals
• Win Customer Confidence
• Increase Customer Satisfaction
• Continually improve overall performance
• Proactive and systematic adjustment to changing market conditions
• Employee Satisfaction
• Performance enhancement
• Transparency and effectiveness of internal company processes
• Error avoidance instead of error correction
• Time and cost savings