Business Performance Excellence is achieved when an organization is generating the maximum level of profitability possible given the human, financial, capital, and other resources it possesses.

What is Business Performance Excellence?

Business Performance Excellence is achieved when an organization is generating the maximum level of profitability possible given the human, financial, capital, and other resources it possesses. (Luftig, 1998)

Many companies strive to be the best in their market. Most never succeed. Many of the ones that do, do so only temporarily, and subsequently lose their position through misunderstanding how they got there and what is needed to stay there. Very few, as Jim Collins has stated, are capable of going from “Good to Great.”

The Center for Statistical Solutions takes its members’ experience, knowledge, and talent and combines them to achieve a unique ability to implement the Business Performance Excellence (BPE) model to give our clients the ability to achieve and maintain BPE.

BPE is the brain-child of Dr. Jeffrey Luftig, who continues his development of techniques and ideas to improve business. It is the culmination of his more than 20 years of experience of improving profit in virtually all areas of service and industry.

Dr. Luftig poses the question, “What is it that businesses need to do to achieve and maintain success?” The answer that he has formulated goes well beyond “Flavor of the Month” programs that address only certain aspects of a business, and incorporates a number of revolutionary new tools, as well as tried and true techniques, together in an integrated whole. No longer is “Statistical Process Control” or “Daily Management” separate from “Policy Deployment” or “Strategic Planning” which in turn is isolated from “Six Sigma” or “Experimental Design.” These and other methodologies are all integrated in the BPE model he has developed to create a more powerful effect than they could by implementing each individually. If you have already implemented some or all of these technologies, BPE will improve their contribution to your profit. If you are thinking of implementing a business program, wait until you see how BPE includes and optimizes it. If you don’t have any of these methodologies in place, BPE will help you implement only those that will contribute to your bottom line