Compliance signals your commitment to running an efficient and customer focused business, a company with valued staff who feel they have a say in the key decisions that can take your firm forward.
So what are some of the main benefits of becoming ISO certified? We’ve selected five of the most pertinent reasons to achieve accreditation below:
1. Streamlining Operations With ISO 9001
Running a ‘tight ship’ is perhaps a cliché – and yet such clichés often have grounding in reality. The fact is – if you become ISO 9001 certified with an independent UK assessment body, you’re showing your commitment to implementing core quality management systems that will enhance your productivity.
This in turn will enable your organization to more effectively meet the needs of customers, staff and other stakeholders. The bottom line on this is that if you modify existing management structures to meet ISO 9001 standards, your company will optimize performance across the board.
2. ISO Standards Open New Doors
It’s true that the act of achieving compliance for ISO 9001, 14001 or OHSAS 18001 has the effect of ‘opening new doors’ for your organization. Post ISO certification, clients and suppliers will view your company in a new light. They may trust the way you run your operations more, or they may simply feel they are doing business with a more reputable, internationally recognized firm.
Whatever the new opinion developed by staff, customers and suppliers, they will look upon your ISO accreditation as a positive step forward for your organization – and this could lead to increased levels of new business.
3. More Revenue From Existing Customers
The trust factor of achieving ISO standards certification should not be overlooked. Many existing clients will not only view your business in a new light after your organization becomes ISO accredited, but this enhanced trust factor could mean they are comfortable spending more money with you.
Each business, performance level and sector is different, but it’s fair to say that achieving ISO standards compliance will set your business apart in the eyes of existing customers and stakeholders – and this can only be a good thing when it comes to building relationships and selling your products and services on the back end.
4. Enhanced Reputation
ISO standards are published and overseen by the International Organization for Standardization, a globally recognized and renowned body. By extension, your ISO compliance and accreditation will signal to customers, staff and suppliers that yours is a business to be taken seriously.
Your ISO certification will highlight your willingness to commit to
streamlined, coherent and consistent quality management systems (ISO 9001), to enhanced workplace health and safety standards (OHSAS 18001), and to globally recognized environmental standards (ISO 14001).
With such compliance in place, your organization will achieve an
enhanced reputation on a local, national and international level.
5. Higher Customer SatisfactionAt the final analysis, the health of any business boils down to the health of its balance sheet. This means you need to keep making sales and put the customer experience at the heart of what you do. If you want to increase revenues and develop meaningful long-term relationships with customers (plus staff, suppliers and other stakeholders), a commitment to achieving ISO standards certification is the best way forward.
Happy customers and staff combined with efficient management equates to a thriving and profitable business. In this context, ISO accreditation with a properly recognized assessment body can help take your business where you want it to go. All you need is the commitment to see the process through, and the rewards for your organization will be many, varied and valuable.
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