Thursday 16 June 2016

“management system” – the act of managing a group of interacting, interrelated or interdependent elements forming a complex whole


The ISO Definition of a “Management System”
ANSI/ISO/ASQ ISO Q9000-2000 defines a “management system” as follows – a system (separately defined as a set of interrelated or interacting elements) to establish policy and objectives and to achieve those objectives.  A “quality management system” is then defined as a management system to direct and control an organization with regard to quality.

What is a Management System?

What is a Management System?

Since OHSAS 18001 is intended to set a framework for an OH&S management system – like ISO 14001 sets a framework for an environmental management system and ISO 9001 sets a framework for a quality management system – it is probably worthwhile to explore just what a “management system” is.
To enjoy standard-setting is to enjoy defining terms.
There are a variety of ways you can go about deciding what something is.  You can ask an expert, you can ask several experts, you can take an opinion survey or you can look it up in a dictionary.  Part 1 of this series takes the approach of looking it up in the dictionary (or more accurately — a dictionary of dictionaries — 

A Dictionary Definition
If one approaches this as a tautological exercise, one can break the term “management system” into its component parts of “management” and “system,” define each and then combine the two definitions back together again into a single definition for a “management system.”
Using this approach, one can define the word “management” as the act or manner of managing; handling, direction, or control and the word “system” as a group of interacting, interrelated, or interdependent elements forming a complex whole.  Combining these definitions, one gets the following definition for a “management system” – the act of managing a group of interacting, interrelated or interdependent elements forming a complex whole.  This is a traditional, and predictable, definition.
On the other hand, by combining a different set of definitions for “management” and “system”, one can get the following, entirely different, definition – a social, economic or political organizational form used by corporate power elites who are distinguished primarily by their distance from actual productive work and their chronic failure to manage. For those who appreciate Dilbert cartoons, this may represent a more “real world” definition of a “management system.”

Using a different approach, one can seek to determine what a management system is by examining the definitions penned by the individuals who drafted the ISO management system standards.
The ISO Definition of a “Management System”
ANSI/ISO/ASQ ISO Q9000-2000 defines a “management system” as follows – a system (separately defined as a set of interrelated or interacting elements) to establish policy and objectives and to achieve those objectives.  A “quality management system” is then defined as a management system to direct and control an organization with regard to quality.
ISO 14001:2004 defines a “management system” as a set of interrelated elements used to establish policy and objectives and to achieve those objectives and an “environmental management system” as follows – part of an organization’s management system used to develop and implement its environmental policy and manage its environmental aspects.
What is interesting about these ISO definitions is their explicit focus on defining a management system in terms of the task of “establishing policy and objectives”  (ISO 9000) or “developing and implementing a policy” (ISO 14001).  This focus on establishing and implementing policy is not part of any of the dictionary definitions for management.
The OHSAS 18001 Definition
OHSAS 18001:1999 defines an “OH&S management system” as follows – part of the overall management system that facilitates the management of the OH&S risks associated with the business of the organization.  With the 2007 revision of OHSAS 18001, the definition of an OH&S management system will be aligned with the ISO 9001 and ISO 14001 definitions to focus on developing and implementing policy.
Is the primary purpose of a management system to develop and implement policy?  What do you think?
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·         Who is the audit for?
The audit is designed for any workplace looking to demonstrate their commitment to legislative requirements and health and safety standards.

It helps organisations manage the risk of workplace accidents and ill health, and confirms that arrangements are in place to meet legal requirements. It can confirm that occupational health and safety systems and arrangements are designed to meet a recognised standard criteria.

What does it cover?
The audit reviews the status of your organisation's occupational health and safety management system against defined requirements. This will be undertaken via document review, interviews with key personnel and an inspection of your organisation's premises. This process will include sampling of operational activities to ensure effective implementation of the health and safety management system. - See more at: https://www.britsafe.org/audit-and-consultancy/ohsas-safety-audit#sthash.K45Cy0ct.dpuf
·          
·          What is OHSAS 18001?
·         OHSAS 18001:2007 is an internationally recognized occupational health and safety management system developed to match the demand for a recognizable standard against which assessing and certifying the management system.
·         The standard can be applied to all business and operational activities and requires also the compliance with all applicable regulatory framework.
·         OHSAS 18001 is risk management oriented and aims to allow organizations to proactively manage their processes in order to minimize health and safety risks.
·         This standard does not establish OH&S performance criteria, nor does it provide detailed specifications for the design of an OHSAS management system but requires the organization to:
·         r establish its own safety policy and objectives
·         r identify hazards and risks
·         r evaluate risks likelihood and impact
·         r verify the compliance with applicable rules
·         r plan and deploy suitable countermeasures to prevent injuries, illnesses and fatalities
·         r monitor and improve performances
·          
·          What are the key features of OHSAS 18001:2007?
·         r Great emphasis placed on "Health"
·         r Alignment with ISO 14001:2004 throughout the standard to facilitate integration.
·         r Compatibility with ISO 9001:2000.
·         r Reference to PDCA cycle
·         r "Evaluation of Compliance" requested as per ISO 14001:2004.
·         r People involvement in establishing the system and investigation of incidents.
·         r Suitability for management system certification
·          
·         Who created this standard?
·         OHSAS 18001 has been developed by a working group lead by BSI and several leading national standards bodies, certification bodies, and professionals.
·         Can the OHSAS 18001 standard be integrated with other management systems?
·         OHSAS 18001 has been developed to ensure the compatibility with the ISO 9001 (Quality) and ISO 14001 (Environmental) management systems standards, in order to facilitate the integration of quality, environmental and occupational health and safety management systems by organizations, should they wish to do so.
·         The overall structure of the standard is similar to other relevant standard and many key requirements are common to all systems (e.g. policy, objectives, document control, internal auditing, management review, corrective and preventive actions)
Such integrated standardization approach allows certification bodies to provide organizations with Integrated Management System certification including all the three major standards for Quality, Environment, Health and Safety.
Who does the OHSAS 18001 standard apply to?
The OHSAS Standard applies to any organization that wishes to:
r Support and promote good OH&S prctices
r Minimize safety risks in the work environment
r Ensure the proper deployment of its OH&S policy and the achievement of objectives
r Introduce a common language for health and safety within the organization
r Establish, deploy, monitor and improve the OH&S management system
r Demonstrate OHSAS conformance to Stakeholders
r Achieving the OH&S management system certification by a third party certification body
The OHSAS 18001 effective implementation requires a clear management structure with clearly defined authority and responsibility, measurable objectives for improvement, a systematic approach to risk assessment and measurable results. This includes the monitoring of health and safety management failures, auditing of performance and review of policies and objectives.
What are the benefits from implementing OHSAS 18001?
r Improving awareness and control of workplace hazards and risks
r Facilitating the reduction in the number and severity of work-related accidents and illness, lost time incidents and injuries
r Improving employee health and safety and people satisfaction
r Leading to compliance with legal and regulatory requirements,
r Reducing risks of litigations and penalties
r Establishing a framework for effective risk management
r Reducing insurance premiums and other unexpected costs related to healthcare
r Improving productivity, people satisfaction and retention
r Increasing ability to attract the best new talent.
r Reducing operating costs - by decreasing down-time through incidents and ill health
r Reducing costs associated with legal fees and compensation
r Improving the company image through independent management system certification
How to get OHSAS 18001 certification?
The management certification process follows the following steps:
r Application for registration
r Initial Certification Audit to verify the compliance with OHSAS 18001 requirement. Such audit consist of Stage 1 and Stage 2 audits
r Certification granting by the Certification Body and maintained by the Organization.
r Surveillance Audit to confirm the maintenance of compliance with the requirements
r Re-certification audit after three years.
OHSAS Initial Certification Process
·         The Initial Certification Process is similar to that of ISO 9001 or ISO 14001 and consists of two different audits.
Stage 1- the purpose of this visit is to determine the organization’s readiness for a full assessment. The assessor will:
r Audit the organization’s management system documentation
r confirm that the OH&S management system conforms to the requirements of the standard
r confirm its implementation status
r confirm the scope of certification
r check legislative compliance
r evaluate if the internal audits and management review are being planned and performed and that the management system implementation is ready for Stage 2 Audit
r produce a report that identifies any non-compliance or potential for non-compliance and agree a corrective action plan if required
r produce an audit plan and confirm a date for the Stage 2 assessment visit
Stage 2 – this Audit shall take place at site and aim to confirm if the management system complies with the requirements of OHSAS 18001 and the internal documentation.
The Auditor shall verify:
r the conformity to all requirements of the applicable management system standard or other normative document
r performance monitoring, measuring, reporting and reviewing against key performance objectives and targets (consistent with the expectations in the applicable management system standard or other normative document)
r the management system and performance as regards legal compliance
r the effective implementation of the risk management approach
r the operational control of the processes
r the internal auditing and management review
The auditor shall
r report any non-compliances or potential for non-compliance
r produce a surveillance plan and confirm a date for the first surveillance visit
If the Auditor identifies any critical or major non-conformance, the organization cannot be certified until corrective action is taken and verified.
What are the requirements of OHSAS 18001?
The following is the index of OHSAS 18001:2007 Requirements:
4.1 General Requirements
4.2 OHSAS policy
4.3 Planning requirements
4.3.1 Hazard identification, risk assessment and determining controls
4.3.2 Legal and other requirements
4.3.3 Objectives and programme(s)
·         4.4 Implementation and operation requirements
4.4.1 Establishing resource, roles, responsibility, accountability and authority
4.4.2 Competence, training and awareness
4.4.3 Communication, participation and consultation
4.4.3.1 Establishing OH&S communication procedures
4.4.3.2 Establishing Participation and consultation procedures
4.3.4 Documentation for OH&S management system
4.4.5 Control of documents
4.4.6 Operational control
4.4.7 Emergency preparedness and response
4.5 Checking
4.5.1 Performance Measurement and monitoring
4.5.2 Evaluation of compliance
4.5.3 Incident investigation, non conformity, corrective action and preventive action
4.5.3.1 Incident investigation
4.5.3.2 Non conformity, corrective action and preventive action
4.5.4 Control of records
4.5.5 Internal Audit
4.6 Management review

WHAT IS AN ISO AUDIT?

WHAT IS AN ISO AUDIT?


Audits are basically of two types: internal audit, which is conducted to examine whether your organization conforms to the required quality standards effectively and if there are any rooms for further improvements; and external audit which is conducted by an outside body such as a registrar or a customer to verify the necessary requirements for certification.




The ISO Audit Checklist is the most important and the most essential part of the ISO certification processes that efficiently prepares the staff for the actual audit procedures. It saves your valuable time by streamlining your compliance with the ISO standards for quality management system.
The ISO audit checklists are prepared by our expert and experienced auditors with a view to providing your staff and auditors complete practical information related with all the steps of the actual ISO audit processes. It is very likely that the internal auditors of your company are not familiar with the actual procedures and may not possess the skill required to match with the skill of the professional auditors of the registrar.  ISO audit checklists will help your auditors obtain necessary skill along with required information and make them aware of the actual procedures involved, make them familiar with the different tools used and other related information to the processes of certification.
It is actually the external audit performed by the registrar who issues the ISO certificate which is crucial. The ISO audit checklist helps you prepare for the external audit with the help and our expert guidance of which you can successfully complete all the procedures. With the help of ISO audit checklist, you can improve the quality and functioning of your organization to a great extent.


THE ISO AUDIT CHECKLIST:


The professional auditors too depend largely on the ISO audit checklist as it helps in tracking, and verifying the progress made by an organization before, after and during the entire certification procedure. The ISO audit checklist serves as the primary source of the organization’s total quality management system with the help of which the auditors carry out the process of assessment. It is the baseline upon which the assessment and the performance of the organization depend and hence it is the most vital part. Prepared ISO audit checklist in 2 parts.
  • ISO requirement wise audit checklist
  • Company area( Department wise audit checklist) We had prepared ISO audit checklist for all the related standards like ISO 9001, ISO 14001, OHSAS 18001, BRC, HACCP, ISO 22000, ISO 27001, ISO/IEC 17025, FAMI-QS etc.
It is always advisable to maintain as far less records of your quality system as possible as it helps avoid unnecessary documentation of the same. All the types of organizations need not supply all the information in each of the columns mentioned in the forms. The non-applicable records may not be kept depending upon the type of firm under assessment, but it must be ensured that they are mentioned against the appropriate columns in the forms.
With the help of the ISO audit checklists, you can start documentation of records of your quality system, as documentation is a vital part of the certification process. There are quite a few document s required to be presented during the process, like the ISO Quality Manual, Records Control, Responsibility of the Management, Human Resource, Measuring the Improvements, its analysis, its progress, etc.
With the help of ISO audit checklist, you can perform much better in the actual assessment process for ISO certification. For further queries regarding the complete audit checklist, kindly contact our executives.
ISO:9001, ISO:14001, OHSAS:18001 IMS Management Standard Procedures templates (17 Procedures) Document Kit covers sample copy of procedures covering clause wise details for how qms, ems, ohsas systems are implemented. The list of iso 9001 14001 and ohsas 18001 integrated management system sample procedures provided is as below.
  • Identification Of Environmental Aspects, OHS Hazards And Its Environmental Impacts And Risk Assessment
  • Identification Of Legal And Other Requirements
  • Objectives And Targets
  • EHSMP
  • Consultation And Communication
  • Operational Control
  • Emergency Preparedness Response
  • Monitoring And Measurement
  • Accidents, Incidents, Non-Conformance, Corrective And Preventive Action
  • Control Of Non-Conforming Products
  • Management Review
  • Document And Data Control
  • Control of Records
  • Internal Audit
  • Training
  • Corrective And Preventive Action
  • Control Of Monitoring And Measuring Equipment

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