by Rose Johnson , Demand Media
Effective verbal and nonverbal communication skills are valuable
in the workplace. Some companies spend a lot of money to train their
employees on how to effectively communicate. Good communication skills
go beyond conversations, but employees must know how to communicate well
in written reports and emails. Understanding the benefits of effective
communication helps companies place a focus on developing a workforce
that is able to communicate within the firm and with customers, vendors
and international business partners.
Helps with Diversity
Effective workplace communication is important in companies with
workplace diversity. Good communication skills help to reduce the
barriers erected because of language and cultural differences. Companies
that provide communication training to domestic and international
employees reap the benefits of effective workplace communication.
Companies can avoid cultural confusion and miscommunication by training
international employers early in their careers and on a regular basis.
Effective communication causes productivity to increase, errors to
decrease and operations to run smoother.
Global Business
With global business transactions continually increasing, the
need for effective communication to meet global demands is also
increasing. Managers and employees must know how to effectively
communicate with the company's international counterparts. The
difference in cultures requires managers to understand terms commonly
used in America that another culture finds offensive. Companies that
prepare workers to excel with verbal and nonverbal communications skills
find it easier to enter into global marketplaces than companies that do
not prepare its employees. Effective communication is important for
businesses looking to expand beyond its domestic borders.
Team Building
Effective communication in the workplace helps employees and
managers form highly efficient teams. Employees are able to trust each
other and management. Effective communication reduces unnecessary
competition within departments and helps employees work together
harmoniously. The result of a team that works together is high
productivity, integrity and responsibility. Employees know their roles
on the team and know they are valued. Managers are able to correct
employees' mistakes without creating a hostile work environment. A
manager who openly communicates with his subordinates can foster
positive relationships that benefit the company as a whole.
Employee Morale
An improvement in employee morale can result from effective
communication. Although pay is a concern for many workers, it is not
their only concern. Employees appreciate good communication coming from
management. It produces a healthy work environment. When employees are
satisfied with their jobs, they are able to efficiently perform their
duties with a positive attitude. Failing to communicate effectively in a
workplace leads to frustration and confusion among employees. However,
managers can alleviate such problems by keeping the lines of
communication open.
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